Create Data Recovery Request
Please complete this form to initiate your data recovery request.
Address Line 2:
Description of Problems/Symptoms:
If this drive/drives are part of a RAID, click yes
Please ensure that ALL DRIVES IN THE ARRAY are sent for recovery
Did anyone try to rebuild the RAID after its failure?
Is there known file system corruption?
Describe the corruption symptions
RAID seems to be working but some data is missing.
What files or folders that are missing? We'll focus on these
Enter the names of missing files and folders here. We will give them top priority in the recovery effort.
Hard Drive Model(s)
Please list manufacturer, model, RAID controller, etc.
Do you believe one or more drives have failed?
Were any drives being reported as missing or failing?
What RAID level is used?:
What stripe size is used?:
Were any dirves removed?
Were they placed back in the same slots?
RAID Enclosure Model:
Please write a short description of the events leading up to the failure, any steps taken to fix it, and any other information that may be helpful
Parts drives may be needed to repair one or more drives within the RAID system. If other drives within the system are suitable, do we have your permission to use them for parts?
What's Most Important To You?
Files on which to focus:
In addition to your storage device, what else are you leaving with us?
Proof that you're human
How much is 2 + 7 ?